In this webinar, Jessica Yelland, Director of Business Systems & Privacy at Harvard Western Insurance, joins Quandri President and Co-Founder, Jamieson Fregeau, and Senior Product Manager, Kyle Marks, discuss how her team leveraged Quandri to transform their client communication workflows. Together, they explore how AI has improved service standards, unlocked operational capacity, and maintained a high level of personalized service, proving that technology and a human touch can go hand in hand.

Key webinar learnings:
1. The operational challenges of delivering policy-specific, personalized communications
2. Why Harvard Western decided that now was the time to leverage AI-powered communication
3. Harvard Western's journey to implementing AI

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