How agencies are scaling their books without scaling headcount

Back

Ready to get started?

How agencies are scaling their books without scaling headcount

The admin burden on personal lines teams is growing, and the talent pool to absorb it is shrinking. Experienced account managers are stuck doing work that doesn't leverage their expertise. New agents can't develop the skills that make them valuable when they're buried in repetitive work from day one.

The agencies pulling ahead aren't solving this by adding headcount. They're rethinking how technology can handle the repetitive work so their best people can focus on the clients and conversations that actually require their judgment.

James Chapman, COO of Ausband Chapman Insurance, joins Tessa Elliott, Product Marketing Manager at Quandri, for a fireside chat on why the talent crunch and relentless renewal volume are breaking the old growth model, and what the agencies pulling ahead are building instead.

OUR Webinars